Design Conjecture: Let’s Work Together to Grow Together.

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An advertisement for the Huntington Resource Room.

Let’s work together to grow together is the slogan for the new Huntington Resource Room. The Huntington Resource room is open on weekends and it is a place where people can come to learn more about finances, meet with Huntington representatives, find financial literacy tools, gain resources for governmental aid, and so much more. It is a space for you to come and get more involved in your finances and take an active role in improving them with Huntington’s help.

In my design research workshop, all 9 participants chose not to purchase internet as the library provided free resources. This resource was incredibly important in helping participants “win” the game. This parallels reality as “‘the presence and usage of public libraries and museums” are “positively associated with multiple dimensions of social well-being—in particular community health, school effectiveness, institutional connection, and cultural opportunity’” (George, 2021). Creating third spaces similar to libraries in financial institutions could help banks improve the personal finance and financial well-being of their customers

The Huntington Resource Room also takes a “positive community” approach which focuses on bringing together people from different groups based on differences in age, gender, cultural and social group of origin, and functions and roles…to increase the potential for meaningful change” (Marujo, et al., 2017). The resource room can be a space for all and it can help encourage dialogue about finances and financial well-being, but is having one location for an entire banking community really accessible?.

References:

George, A. (2021, November 4). Why Museums Are Primed to Address Racism, Inequality in the U.S. Smithsonian Magazine. https://www.smithsonianmag.com/smithsonian-institution/why-museums-are-primed-address-racism-inequality-us-180978992/

Marujo, H., Neto, L. (2017). Exploring the Concept and Practices of Felicitas Publica at Lisbon University: A Community-Based Relational Approach to Well-being. Quality of Life in Communities of Latin Countries, 15-35. DOI: 10.1007/978-3-319-53183-0_2