Automated Pickup Kiosk

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Source: https://www.kioskmarketplace.com/news/albertsons-introduces-contactless-pickup-locker-in-chicago/

Overview:

Albertsons Companies has installed an automated and contactless grocery PickUp kiosk on a pilot basis, demonstrating continued expansion of the company’s e-commerce business and commitment to providing easy service through its websites and apps.

The automated, temperature-controlled kiosk, created by Cleveron, provides a contactless pickup experience. Customers who select the “Kiosk PickUp” option will be offered two-hour time slots during which to pick up their groceries. When customers arrive at the kiosk, they scan a code on their phone and their groceries are robotically delivered to the front of the unit for pickup. The unit features two temperature zones — regular and deep freeze. A customer’s order can be stored in two different zones and still be delivered in the same console for pick up.

“We are supercharging our digital and omnichannel offerings to serve customers however they want, whenever they want,” Chris Rupp, EVP, and chief customer and digital officer at Albertsons Companies said in the release. “This innovative and contactless PickUp kiosk makes it even easier for customers to shop with us in a way that is convenient for them.”

Analysis:

Albertsons Companies has installed a new advancement in grocery shopping with their contactless grocery pick up kiosks. I believe that these kiosks will allow customers to skip the hassle and time it takes to get their grocery s, by being able to pick up their groceries at a designated time with the use of their mobile device. The ability to accommodate to different temperatures for certain grocery items will also lead to a safer more secured way for customers to get their groceries.