Sunday, January 11, 2026
More
    Home Authors Posts by Sharon Longdong

    Sharon Longdong

    28 POSTS 0 COMMENTS

    Primary Research: Interviews with Nordstrom Managers

    Sharon Longdong -
    0

    Primary Research: Service Rally at Nordstrom

    Sharon Longdong -
    0

    Op-Ed: Looking at Customer Service from a Different Perspective

    Sharon Longdong -
    0

    Design Conjecture: HEX

    Sharon Longdong -
    0

    Design Conjecture: Financial Art-Visor

    Sharon Longdong -
    0

    Design Conjecture: Finance Flow-r Plan

    Sharon Longdong -
    0

    Design Conjecture: HuntHelp Headset

    Sharon Longdong -
    0

    Customer Service from the Eyes of Customer Service Employees: Survey Results

    Sharon Longdong -
    0

    Customer Pain Points: How to identify concerns and tips to address...

    Sharon Longdong -
    0

    The Good, The Bad, and the Ugly of Self-Service

    Sharon Longdong -
    0
    123Page 1 of 3
    ©