Why the growing subscription economy spells big bucks for business

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ABC RN: Ben Hays

Subscriptions are mutually beneficial for consumers and businesses, though friction may still exist behind the scenes:


This article states subscriptions are a symbiotic relationship between businesses and consumers, which I believe, but I don’t know if the harmonious connection they’re trying to thread is as realistic.

I’m not fully convinced by their perspective that when a consumer is shopping, they don’t want to have to think about replenishing recurring necessities like toilet paper or cleaning products. I hope to think of those things as that’s what I’m there for, opposed to frivolously spending on the things I want. The man who argues this pro-subscription consumer perspective is a professor at a business school. I understand what he is getting at, but not surprising, I find his business perspective to ring truer.

He says subscriptions are a benefit for businesses as they nurture and ensure extended loyalty. I believe they do offer this predictive income, but with a recurring payment, does it nurture loyalty or just ensure it?

What I found most valuable in this article was the mention of Apple’s App Store, and how when a subscription service is bought through it, Apple will take a percentage of the payment each year. With the current boom of subscription services capable of being implemented in any inanimate object, I believe subscriptions have outgrown the app store, and have integrated themselves on a larger scale impacting overall financial wellness.

They end the article saying the future is subscriptions, but I’m not sure yet if it should be.


References

Hays, B., & Pepper, F. (2019, February 21). Why the growing subscription economy spells big bucks for business. ABC News. https://www.abc.net.au/news/2019-02-22/the-growing-subscription-economy-spells-big-bucks-for-business/10822420