This year might have forever changed shopping for American consumers, store workers and retailers.
One lesson to me from the shake up in pandemic shopping is that there’s more than one way to successfully sell stuff to Americans.
Not every retailer, in short, has to be Amazon and be gigantic, sell every product imaginable and deliver orders fast to people’s homes.
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I like many have evolved to change with the outcomes of shopping from 2020. Though it was a rough time for many it did help to show a different way of approaching daily tasks like shopping.
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Source:
Ovide, S. (2020, November 23). What we like about pandemic shopping. The New York Times. https://www.nytimes.com/2020/11/23/technology/pandemic-shopping.html