{"id":17598,"date":"2024-08-31T18:51:47","date_gmt":"2024-08-31T22:51:47","guid":{"rendered":"https:\/\/desis.osu.edu\/seniorthesis\/?p=17598"},"modified":"2024-09-12T23:02:56","modified_gmt":"2024-09-13T03:02:56","slug":"why-the-growing-subscription-economy-spells-big-bucks-for-business","status":"publish","type":"post","link":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/2024\/08\/31\/why-the-growing-subscription-economy-spells-big-bucks-for-business\/","title":{"rendered":"Why the growing subscription economy spells big bucks for business"},"content":{"rendered":"\n<p>Subscriptions are mutually beneficial for consumers and businesses, though friction may still exist behind the scenes:<\/p>\n\n\n\n<div class=\"wp-block-cover is-light has-black-color has-text-color has-link-color wp-elements-e535353bbeba6dc84d508e523a2dd114\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#e9e9e9\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Gary Mortimer, an associate professor from QUT Business School, says [the subscription economy] is a <strong>symbiotic relationship<\/strong>.<\/p>\n\n\n\n<p>It&#8217;s a win for the consumer, who \u2014 when dragging a trolley through fluorescent neon aisles \u2014 doesn&#8217;t want to have to think about replenishing mundane, recurring items, such as cleaning products, personal-hygiene products and even toilet paper.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>&#8220;Those types of staple products that we always need and always tend to run out of work really well as a subscription service\u2026 it just turns up at the door,&#8221; Dr Mortimer says.<\/em><\/p>\n\n\n\n<p>And it&#8217;s a win for the business because they are fostering a relationship with the customer \u2014 <strong>nurturing and ensuring extended loyalty<\/strong> \u2014 and providing a <strong>predictable, recurring source of revenue.<\/strong><\/p>\n\n\n\n<p>Perhaps the most common and most-often-forgotten subscription is that of the ubiquitous mobile phone and the role it plays in facilitating external subscriptions via apps.<\/p>\n\n\n\n<p>Apple has 1.4 billion devices in circulation, with 1 billion active users. Technology commentator and app developer Peter Marks says <strong>120 million<\/strong> of those <strong>Apple users are subscribing to something.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"514\" height=\"1024\" src=\"https:\/\/desis.osu.edu\/seniorthesis\/wp-content\/uploads\/2024\/08\/iphne.webp\" alt=\"\" class=\"wp-image-19261\" style=\"width:282px;height:auto\" srcset=\"https:\/\/desis.osu.edu\/seniorthesis\/wp-content\/uploads\/2024\/08\/iphne.webp 514w, https:\/\/desis.osu.edu\/seniorthesis\/wp-content\/uploads\/2024\/08\/iphne-151x300.webp 151w, https:\/\/desis.osu.edu\/seniorthesis\/wp-content\/uploads\/2024\/08\/iphne-211x420.webp 211w\" sizes=\"auto, (max-width: 514px) 100vw, 514px\" \/><figcaption class=\"wp-element-caption\">Johnson, A. (2024, January 26).\u00a0<em>Save Me From The Subscription Economy!<\/em>. FinTech Takes.\u00a0<a href=\"https:\/\/fintechtakes.com\/articles\/2024-01-26\/subscription-economy\/\">https:\/\/fintechtakes.com\/articles\/2024-01-26\/subscription-economy\/<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-left\"><span style=\"text-decoration: underline\">You may not realize that when you purchase a subscription via an app bought in the App Store, &#8220;Apple takes a 30 per cent cut of that\u2026 and 15 per cent\u2026 year on year after that.\u201d<\/span><\/p>\n\n\n\n<p>That translates to a lot of money for Apple.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><em>&#8220;That of course upsets some of the subscription businesses, who feel that while Apple adds value with making it easy to get the app the first time, once that&#8217;s done, their relationship is really between the consumer and the content maker,&#8221; Mr Marks says.<\/em><\/p>\n\n\n\n<p>He says Apple may have pocketed up to <strong>$256 million<\/strong> last year from its cut of the Netflix iOS app \u2014 2018&#8217;s top-grossing app. Netflix has since ended that arrangement, and has stopped new customers from using Apple&#8217;s payment system.<\/p>\n\n\n\n<p>While industry may yet grapple with the mechanics, Mr Marks says: <strong>&#8220;The future is subscriptions.&#8221;<\/strong> (Hays &amp; Pepper, 2019, paras. 13-16, 42-44, 47-51, 56)<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p>This article states subscriptions are a symbiotic relationship between businesses and consumers, which I believe, but I don\u2019t know if the harmonious connection they&#8217;re trying to thread is as realistic.<\/p>\n\n\n\n<p>I\u2019m not fully convinced by their perspective that when a consumer is shopping, they don\u2019t want to have to think about replenishing recurring necessities like toilet paper or cleaning products. I hope to think of those things as that\u2019s what I\u2019m there for, opposed to frivolously spending on the things I want. The man who argues this pro-subscription consumer perspective is a professor at a business school. I understand what he is getting at, but not surprising, I find his business perspective to ring truer.<\/p>\n\n\n\n<p>He says subscriptions are a benefit for businesses as they nurture and ensure extended loyalty. I believe they do offer this predictive income, but with a recurring payment, does it nurture loyalty or just ensure it?<\/p>\n\n\n\n<p>What I found most valuable in this article was the mention of Apple\u2019s App Store, and how when a subscription service is bought through it, Apple will take a percentage of the payment each year. With the current boom of subscription services capable of being implemented in any inanimate object, I believe subscriptions have outgrown the app store, and have integrated themselves on a larger scale impacting overall financial wellness.<\/p>\n\n\n\n<p>They end the article saying the future is subscriptions, but I\u2019m not sure yet if it should be.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-text-align-center\">References<\/p>\n\n\n\n<p>Hays, B., &amp; Pepper, F. (2019, February 21). <em>Why the growing subscription economy spells big bucks for business<\/em>. ABC News. <a href=\"https:\/\/www.abc.net.au\/news\/2019-02-22\/the-growing-subscription-economy-spells-big-bucks-for-business\/10822420\">https:\/\/www.abc.net.au\/news\/2019-02-22\/the-growing-subscription-economy-spells-big-bucks-for-business\/10822420<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Subscriptions are mutually beneficial for consumers and businesses, though friction may still exist behind the scenes: This article states subscriptions are a symbiotic relationship between businesses and consumers, which I believe, but I don\u2019t know if the harmonious connection they&#8217;re trying to thread is as realistic. I\u2019m not fully convinced by their perspective that when [&hellip;]<\/p>\n","protected":false},"author":130,"featured_media":17614,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":{"0":"post-17598","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-focus"},"_links":{"self":[{"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/posts\/17598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/comments?post=17598"}],"version-history":[{"count":6,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/posts\/17598\/revisions"}],"predecessor-version":[{"id":19263,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/posts\/17598\/revisions\/19263"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/media\/17614"}],"wp:attachment":[{"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/media?parent=17598"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/categories?post=17598"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/desis.osu.edu\/seniorthesis\/index.php\/wp-json\/wp\/v2\/tags?post=17598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}